Guest Journey Made Easy!

Smart check-in & -out as the airlines do

Long waiting times and queues at the reception desk for check-in and check-out are now finally a thing of the past. Download the app, use the smart check-in function on arrival, skip the queue to get straight to your room.

Simply use your smart check-out on the fly and walk past the reception without any waiting time. Payment is handled safely over the app. The invoice is also accessible over the app and can be splitted in business and private expenses.

Travel smart with HelloGuest!

Digital room access & reservation overview

Never lose or forget a key again! Of course, you can open the hotel’s room door with just one click via Bluetooth on your smartphone. With the HelloGuest app, you will be digitally accompanied before your arrival, during your stay and after your departure and thus benefit from all the advantages, such as special offers or discounts of the hotel. Of course, you can also book room service, spa treatments and reserve a table at the restaurant.

Reservations can also be made directly in the app, so you have every necessity for your trip in one hand and app!

HelloGuest, the perfect travel partner!

All information & direct communication in one app

You have access to the guest directory and Guest-ABC (hotel and destination information) of the hotel at any point of your stay on your smartphone. With this feature you always will have every information and tips about touristic activities and events in the destination close at hand. In the hotel room you will also have access the guest directory on the TV, too. With the HelloGuest-App you can comfortably communicate with the hotel, you can, for example, request special services or directly call the hotel reception over the app.

Smart features for smart users 🙂

  • Digital room access

    open your hotel room door with just one click via your smartphone

  • Mobile check-in / -out

    use our pre-check-in-function on arrival

  • Digital guest directory

    including Guest-ABC, destination information & event calendar

  • Communication with hotel

    via live-chat, phone, messenger, push-notifications

  • Direct bookings

    like reservation & booking of room service, restaurant and spa/wellness offers

  • Payment

    payment includig 3D-security, bill splitting (private and business expenses)

Become a HelloGuest supporter!

Help us to get more smart hotels and inform your host about us.

4 added values for you

HelloGuest is simple

All functionalities in one place – our intuitive user interface and designed workflow makes the usage not only easy but fun.

HelloGuest is convenient

Digital concierge, room access, lift boy, restaurant reservation, destination scout and personal assistant in one!

HelloGuest is communicative

Telephone, live-chat, messenger, room service, and communication hub connect you and the hotel over all channels!

HelloGuest is informative

You have access to all important information about the hotel at a glance with the integrated digital guest directory.
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